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arc Volunteering Policy

Arc Volunteer Policy

1. Introduction
This policy sets out the specific responsibilities of Alternative Resolution to Conflict (ARC) in the recruitment, selection and activity of people who volunteer for roles with ARC. It also outlines that all volunteers will be treated in a fair and consistent way and it should also help our volunteers understand what support is available to them and what they can expect from us.

2. Purpose
ARC will recruit and support volunteers in order to fulfil its objectives to achieve specific projects.

3. Recruitment of Volunteers
Access to volunteering will be open and candidates will be selected on the basis of:

a) The specific skills, potential and knowledge they can bring to the role.
b) The benefit they will acquire in performing the role.

Volunteers will not be given preferential treatment, during the recruitment for other roles with ARC (in whatever capacity), due to their voluntary status. All potential candidates, for any role within ARC, will be treated equally at the point of selection. Recruitment will be based on merit and the capability to fulfil the role.

4. Induction and Training
Volunteers will be given training specific to fulfil their role.

5. Expenses
Expenses for voluntary activity will be met by ARC. Except in exceptional circumstances, all must be planned, approved and will only be paid on the receipt of proof of expenditure.

6. Supervision and Support
All voluntary work will be supervised by a director or a suitable manager. Volunteers may be expected to work alone, with suitable safeguarding and risk assessments in place.

7. Health and Safety
Volunteers will work under the obligations set out in ARC’s health & safety policy. Apart from the obligations on ARC to provide a safe working environment, volunteers have a duty to safeguard themselves and others whilst volunteering. When working in premises not under the direct management of ARC, volunteers must update themselves on the relevant risk information available from the premises manager.

8. Confidentiality and Data Protection
Volunteers are responsible for the confidentiality and protection of data held by ARC.

9. Equality & Diversity
Volunteers are subject to the ARC equality and diversity policy.

10. Problem Solving and Complaint Procedures
The ARC complaints policy will apply to volunteers, should they have a complaint or grievance. Every attempt will be made to resolve complaints at the lowest possible level.

11. Administration
Volunteers will be required to complete the relevant administration to record their hours and activity, for the purpose of project monitoring. In addition volunteers will be asked to sign the ARC volunteering agreement, setting out the volunteering relationship between both ARC and the volunteer.

This is the Volunteer Policy of Alternative Resolution to Conflict.

It will be reviewed every 12 months.

Date of next review 7th January 2018.

Dave Warren – Director
7th January 2017

Appendix A: Relevant Policies

a) ARC Health & Safety Policy
b) ARC Equality and Diversity Policy
c) ARC Confidentiality Policy

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